Francolomb

FAQ – Forgot your username or password

You will find on this page the various procedures to enable you to better navigate this site.

Forgot your username or password :

2 solutions are possible to receive your new username or password

  • If you know the email address you used on the site www.francolomb.com

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Then click on the “Forgot Password?” on the login screen .

The purpose of generating a new password appears. Enter your email address and click the button “Create a password “.

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The following view appears, a password has been sent to your email address.

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On your mailbox, you received a message entitled ” renewal of the password .” If you do not notice , though check was not deposited into your spam or junk mail.

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Open the received mail and click the link in the email.

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The window for entering a new password appears. Enter your new password and click “Reset Password”.

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